We deliver Arci products to Finland and abroad. On this page, you will find information about payments, delivery times, delivery fees, and order processing.

Payment Service Provider

Paytrail Plc acts as a collecting payment service provider and is an authorized payment institution.

Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For complaints, please contact the website where the payment was made.

Paytrail Plc

Business ID 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone +358 207 181 830

paytrail.com/en/consumer/information-about-paying

 

Deliveries

Finland

Orders in Finland are delivered via Posti.

Delivery time 3–5 business days
Delivery fee 8 €

Free shipping on orders over 150 € in Finland.

Europe

We ship orders to all European countries available at the checkout in our online store.

Delivery time 5–8 business days
Delivery fee 20 €

Other countries

We also ship to selected other countries.

Delivery time 7–14 business days
Delivery fee 30 €

Customs duties and import fees

Orders delivered outside the EU may be subject to customs duties, import taxes, or other official and handling fees levied in the destination country. Any such fees are the responsibility of the customer.

Order processing

Orders are generally processed and shipped within 1–3 business days of the order. Once the order has been shipped, the customer will receive a shipping confirmation and, if possible, a tracking number.

Delivery delays

The stated delivery times are estimates. Delivery may be delayed due to, for example, the transport company, weather conditions, or customs processing.